Questions & Answers
Write us an e-mail via the form, or just send us an e-mail directly at.
SHOPPING INFORMATION
What design services does Hengyi Department Store provide?
We offer a full range of professional design services, including PS graphic design, AI vector design, all-round brand graphic design, custom website design, UI/UX & PX experience design, and marketing visual design to meet brand and commercial visual needs of all scenarios.
How long does a typical design project take to complete?
The delivery time depends on project type and complexity. Simple graphic design works can be delivered within 1-3 working days, while website design and full-set brand visual projects will be completed within 5-10 working days. We will confirm the exact delivery cycle before project commencement.
Is there any hidden charge for your design services?
No. We adhere to transparent pricing with zero hidden fees. All service costs are clearly confirmed before cooperation. No extra charges will be incurred for reasonable revisions and basic service support during the project.
Do you provide customized design solutions?
Yes. All our design services are fully customized according to each client’s brand positioning, business demands and usage scenarios. We do not use template-fixed works to ensure unique and exclusive design results for every project.
Can I request revisions for my design works?
Yes, we support reasonable design revisions for all official projects. We will adjust and optimize the works according to your feedback until the design meets your expected effect, ensuring high customer satisfaction.
How is your service cost performance guaranteed?
We provide high-standard professional design quality at reasonable and market-competitive prices. With mature workflow and professional team operation, we effectively control service costs and deliver far more commercial value than customer investment.
